Growth Center - Seller Missions & Rewards

What are Seller Missions?

Seller Missions in TikTok Shop’s Growth Center are specially designed tasks and programs to guide sellers — especially new and growing sellers - in building good selling habits, improving their shop performance and develop successful selling habits.

Why should sellers join Seller Missions?

  • Missions guide sellers through tasks that mirror the habits and behaviors of top-performing sellers.
  • Missions provide curated information to help sellers grow, including:
    • Access key educational materials and new platform tools.
    • Updates on new features or tools in Seller Center.
  • Completion of missions allows sellers to earn exclusive rewards to support their growth journey.

Types of Missions Available

Type of MissionsDescriptionWhere to find
Growth Camp / Incubation ProgramTime-limited mission series with stages. Sellers must complete the number of required missions in one stage to unlock the next stage and progress further.Mission & Rewards → Growth camp
Regular MissionsStandalone tasks that sellers can complete anytime within the given mission period.Mission & Rewards → Missions

Special Program Missions:

These exclusive programs are curated for targeted seller groups and may not be available to all sellers. Make sure to regularly check Growth Center for new missions to participate!
Type of Missions
Duration
Who will receive?
Description
New Seller Kickstart Program
120 days
New sellers to receive within 3 days upon successful account registration
Designed for new sellers, offering support and commission benefits to accelerate early growth.
TTS Jom Niaga
15 days
Selected sellers
Foundational program for new & growing sellers to build essential selling capabilities and aim for higher-tier success.
TTS Shopmaster ("GMV to MVP")
2 weeks
Selected sellers
Exclusive mission(s) for selected high-potential sellers. Provides additional rewards and benefits for every milestone achieved for fast-track growth.
TTS BINA hingga Jaya
Varies
Invite-only sellers
High-impact program for selected sellers, offering expert guidance, advanced strategies, and tailored content for sustainable long-term success.
⚠️ Some missions or programs are only available to selected sellers based on criteria such as shop performance, growth potential, or program eligibility. If you do not see certain missions in your Growth Center, it may mean you are currently not eligible for that specific program.

Where to find seller mission?

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How to Complete Seller Missions

StepsDesc
Step 1: Find Available Missions
  1. Navigate to Mission & Rewards (Web) or Growth Center (App)
Step 2: Accept the Mission
  1. Click 'Start' on the mission you want to join.
  2. The mission details will expand, showing task requirements and your progress.
Step 3: Complete the Tasks
  1. Follow the specific requirements listed under each task.
  • Tasks may include actions like uploading products, going LIVE, publishing shopable videos, joining campaigns, watching learning materials, or trying new Seller Center features.
Step 4: Claim Your Rewards
  1. Once all tasks are completed, remember to claim your reward before the mission ends.
⚠️ Important Notes:
  • Missions come with deadlines — complete them within the given time!
  • Some rewards are limited in quantity — it’s best to complete missions early to secure yours.

Where to Check Your Rewards

Congratulations on completing your mission! Make sure you claim your rewards on time.
You can view and track all the rewards earned from missions by visiting:
Seller CenterGrowthMission & RewardsMy Rewards
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Reward - Platform Vouchers

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To activate your platform vouchers reward, follow these simple steps:
Step 1: Visit the Mission Page
  • Log in to your TikTok Shop Seller Center via PC or the App.
  • Go to the "My Mission" page.
Step 2: Find the mission you have completed
  • Log in to your TikTok Shop Seller Center via PC or the App.
  • Go to the "My Mission" page.
Step 3: Reward Activation
  • The vouchers you receive will automatically be distributed to your buyers.
Step 4: Reward Duration
  • You can confirm your commission period under 'My Rewards'
  • The reward period starts effective immediately upon reward activation.
Reward Activation:
  • The vouchers you receive will automatically be distributed to your buyers.
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① The vouchers you receive will automatically be distributed to your buyers.
② The buyer can click on the voucher to view the voucher details.
③ From 'My Rewards' tab - You can see the vouchers utilisation rates.
* Platform vouchers reward distributed via seller mission are fully covered by TikTok Shop and will not be charged to the seller.
Reward MetricsDesc
Total valueThe total value of the vouchers you have received from the mission reward. For exampleYou receive 20 units of "RM2 off on orders over RM22" voucher. Total value = 20*RM2 = RM40
Claimed + expiredThe total value of the vouchers that the buyers have claimed + the total value of the vouchers that have expired during the vouchers validity period. For exampleVoucher = RM2 off on orders over RM22Claimed vouchers quantity = 1Expired vouchers quantity = 0Claimed + expired = (1+0 )*RM2 = RM2
To be claimedThe value of the vouchers that has yet to be claimed by your buyers. For example Voucher = RM2 off on orders over RM22To be claimed vouchers = 19To be claimed = 19 * RM2 = RM38
Unclaimed / Total
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Unclaimed - Voucher that is to be claimed by the buyer. Total - Total Voucher distributed to the sellerFor example 19/20 = There are 20 vouchers distributed to the sellers store (the voucher will appear in the PDP / LS / SV) ; and there are 19 vouchers left to be collected from the seller store. Fully collected example 0/50 = There are 50 vouchers distributed to the sellers store (the voucher will appear in the PDP / LS / SV) ; and there are 0 vouchers left to be collected from the seller store.

Reward - Fee Waiver

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To activate your fee waiver reward, follow these simple steps:
Step 1: Visit the Mission Page
  • Log in to your TikTok Shop Seller Center via PC or the App.
  • Go to the "My Mission" page.
Step 2: See the Pop-Up
  • Once you've completed the mission, a congratulatory pop-up will appear on the Mission Page.
  • This pop-up confirms your success and activates your reward.
Step 3: Reward Activation
  • The reward is valid from the moment you see the pop-up.
  • Ensure you revisit the "My Mission" page to view the pop-up and activate your commission waiver!
Step 4: Reward Duration
  • You can confirm your commission period under 'My Rewards'
  • The reward period starts effective immediately upon reward activation.
Note: If you do not visit the Mission Page to see the pop-up, the reward will not be activated.

Reward - Promote Coupon

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Promote coupon usageDesc
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① Go to the video or livestream you want to boost, click on the fire icon that says "Promote"② Select the promote coupon to buy③ Select the boost mechanic(boost sales, boost accounts or boost followers)
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④ After choosing the right package, click the pay button. ⑤ In the checkout page you will see the discount applied and you can click "pay and start boosting"

Reward - Ads Credit

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When a merchant registers for a percent-off coupon program, the TTAM shows the percent-off coupon quota on the Promotion landing page (for example, the quota is $500). Cashback will be given to sellers based on their payment method:
  1. Regular/Pre-paid top-up: Sellers will receive cashback within 24 hours after the ad balance (non-coupon/ad credit amount) has been consumed. Sellers will then see their ad balance increase while their percentage-off coupon quota is deducted by the same amount. If one seller tops up $200 and spends $100 on TikTok Shop Ads (current ad balance is $100), with a 50% cashback within 24hours, the ad balance will be $150 and the percent-off coupon quota will be $50.
  2. Autopay top-up: Cashback will be transferred to the seller's credit card within 24 hours after cash/credit (not ad credit) has been spent on the TikTok Shop Ads. This will result in a decrease in credit card bills for sellers while their percentage-off coupon quota is deducted by the same amount. One seller sets up a $100 ad campaign, and $100 is consumed (currently $100 is billed to the seller's credit card), with a 50% cashback within 24 hours, the seller's credit card bill is changed to $50, and the seller's percent-off coupon quota is $50.

⭐ Final Tips for Sellers:

  • Regularly check Growth Center for new missions and rewards.
  • Participate early to avoid missing out on limited rewards.
  • Watch for invitation-only programs - Maximize your shop’s potential.
  • Treat missions as a guide to grow your shop step-by-step — rewards will be an additional bonus to support your growth at TikTok Shop!
Disclaimer: TikTok Shop reserves the right to make any amendments towards the mission and reward mechanics, where necessary.