Tiktok Shop Academy

Prohibited and Unsupported Products

07/14/2026

Applies to:Malaysia
The following types of products may not be sold on TikTok Shop. Prohibited products are products whose sale is banned by Malaysian law.
Unsupported products are products that cannot be sold on our platform. Although you may have the necessary qualifications to sell these products in Malaysia, we do not support their sale on our platform.

Illegal Products (Prohibited)

DescriptionExamples
  • This category includes products that may not be compliant with local laws, regulations, product qualifications, certifications, technical standards, or standard requirements, or determined unsafe by the relevant local authorities
  • Products that may not be lawfully imported into the country where the buyer is located, counterfeit or fraudulent in nature, or infringe upon intellectual property rights.
  • Any other products that are prohibited from sale according to applicable laws and regulations
  • Illegally imported rice or rice sold by unlicensed sellers
  • Products that are not registered or approved by the respective government agency or regulatory body, where required, such as the following -
    • medicine/supplements
    • communications devices such as mobile phones, tv boxes/streaming media devices, routers
    • Electronics
    • motorcycle helmets
  • Registered or certified products that have been modified in any way, thereby voiding their certification (eg. Modified modems/routers)

Adult Products and Services (Prohibited)

DescriptionExamples
  • This category includes sexually explicit content, such as adult video games, films, anime, comics, books, etc.
  • This category also includes products that appear to be designed for use in sexual or adult activity, dating, sexual contact or escort services (including in-person or online services).
  • Sex-related adult products. This includes, but is not limited to sex toys, games, erotic clothing, bondage gear, accessories, fetish wear and sexual enhancers.
  • Sexually explicit content, such as adult video games and films that have a rating of X, XXX, R21, or unrated for an adults-only audience, sexually explicit anime, comics, books, animation, manga, hentai or yaoi
  • Sexually explicit content or products that depict minors, non-consensual or illegal acts
  • Dating, sexual contact or escort services, including in-person or online services

Alcoholic Beverages (Unsupported)

DescriptionExamples
  • This category includes liquids containing alcohol.
  • Beers
  • Wines
  • Spirits

Animal and Animal-related Products (Prohibited)

DescriptionExamples
  • This category includes endangered or protected animals, their body parts, and products comprised of their body parts.
  • This category also includes products intended to injure animals, and products or media that promote any form of animal abuse.
  • Endangered/protected animals or animal parts including rhinos, orangutans and elephants
  • Any product that contains or is made up of endangered or protected animals such as
    • Organs, horns, ivory, bone, skin, fur, wool, leather, or teeth
  • Cockfighting “slasher” knives
  • Products or media that promote any form of animal abuse

Brands with High Negative Customer Feedback Rates (Unsupported)

DescriptionBrand List
  • Astarry
  • XFXF
  • GINDONGI
  • Lezu
  • Cuvkm

Coins, Cash, Gift cards and Financial Products (Prohibited)

DescriptionExamples
  • This category includes all coins or paper money, cash equivalent instruments such as bitcoin, precious metal reserves, money orders, travelers' cheques, and other stored value instruments, stocks and securities, gold, silver, platinum and other precious metal reserves not stamped in compliance with applicable laws, protected art craft and antiques, pyramid schemes, and any financial services.
  • Any coins or paper money (whether collectible or circulating) that have a legal tender status in any country
  • Replica or counterfeit coins, stamps and paper money, such as banknotes, bonds, money orders, silver certificates, gold certificates and other derivatives
  • Equipment designed to create counterfeit coins, stamps, or paper money
  • Cash equivalent instruments, including bitcoin, precious metal reserves, money orders, travelers' cheques, and other stored value instruments
  • Gold, silver, platinum and other precious metal reserves
  • Products or services that offer the sale or purchase of virtual currencies. This includes, but is not limited to Bitcoin and Litecoin
  • Protected art craft and antiques
  • Gold or silver products that are not stamped in compliance with applicable laws
  • Financial products and services. This includes but is not limited to the provision of funds, insurance, stocks, loans, money transfer, and other financial management services

Discriminatory or Offensive Products (Prohibited)

DescriptionExamples
  • This category includes products that contain, promote, incite, or glorify hatred, intolerance, violence, discrimination, terrorism/terrorists, crime/criminals, or suicide.
  • Any publication that is prohibited by local laws, including but not limited to those listed here.
  • Books, audio, videos, documents, and materials that promote religious or racial discrimination
  • Products that promote or glorify people who have been found guilty of violent or sexual crimes
  • Products that promote discrimination against people based on their personal characteristics such as race, ethnicity, skin color, citizenship, religion, age, sex, sexual orientation, gender identity, family status, marital status, disability, or medical or genetic condition
  • Products that contain text, or imagery of vulgar words or gestures

Firearms, Ammunition and Weapons (Prohibited)

DescriptionExamples
  • This category includes items designed to cause harm to individuals or may have the potential to be modified as weapons, as well as any related tutorials or books with instructions for making firearms, ammunition, or weapons are also prohibited.
  • Replicas and toy guns that may cause pain (such as BB guns, gel blasters) are also prohibited.
  • Firearms
    • Guns, pistols, rifles, automatic weapons, military ordnance and sport/hunting guns
    • Replica, antique, and other firearms (such as BB guns, paintball guns, airsoft guns, tear gas guns, cap guns, and spear guns)
    • Deactivated firearms and weapons designed to fire blanks (such as starting pistols).
  • All associated parts, kits, ammunition, components and accessories for firearms
    • Internal firearm accessories such as bullets, magazines, barrels, weapon conversion kits and firing pins
    • External firearm accessories such as silencers, gun stocks, bolts, fire control groups and trigger groups
  • Knives and other bladed products
    • Switchblades
    • Butterfly knives
    • Traditional weapons such as Kris or Keris
    • Knives, bladed articles, or sharply pointed objects that are designed, adapted, or primarily intended for use as weapons or for causing injury.
    • Note: The following knives intended for legitimate household, specialised, agricultural, outdoor, or recreational use are permitted, provided they are legal to sell under applicable local laws and regulations:
      • Kitchen (cooking) knives.
      • Outdoor and camping knives.
      • Crafting and stationery knives (e.g. utility knives, craft knives).
      • Agricultural knives and cutting tools.
  • Weapons
    • Military weaponry, explosive weapons and grenades
    • Stun guns and tasers
    • Batons and telescopic truncheons
    • Tear gas
    • Pepper spray and mace
    • Brass knuckles, knuckledusters, dan claws, foot claws, and nunchucks
    • Crossbows and any other assault weapons
    • Bows and arrows (with the exception of sports equipment or children's toys)
    • Slingshots and catapults (with the exception of children's toys)

Government and Military Items (Prohibited)

DescriptionExamples
  • This category includes equipment issued by government, police, or military organisations, as well as items issued by or identifiable to Red Cross, Red Crescent or Red Crystal organisations (unless such items are official memorabilia).
  • Police uniforms, badges, insignia or military uniforms
  • identification cards
  • Government-issued certificates, diplomas and documents, or replicas of the same
  • Official emergency lighting systems or sirens, electric shock sticks, bright lights, handcuffs, police sirens or other official equipment
  • Items issued by or identifiable to Red Cross, Red Crescent or Red Crystal organizations.
  • Items that contain or reference the Red Cross, Red Crescent, or Red Crystal emblems (unless such items are official memorabilia)

Hazardous and Dangerous Items (Prohibited)

DescriptionExamples
  • This category includes explosive, radioactive, toxic, or poisonous products, and any product that threatens the safety and security of customers, facilities, or the environment, as well as any related tutorials or books with instructions for making hazardous materials or products.
  • Dangerous toys and games that may cause physical or mental harm to children are also prohibited.
  • Food additives, food processing enhancers, micronutrients, functional foods, food with high biohazards, foods preserved by radiation and genetically modified foods not yet permitted by competent state agencies are also prohibited.
  • Explosive materials and equipment to process explosive materials.
    • Explosive gas, explosive fuses, explosive precursors, black powder, and other similar substances and products
  • Fireworks.
    • Firecrackers, roman candles, sparklers, skyrockets, aerial bombs or shells and fountains
  • Toxic substances and hazardous chemical items and waste.
    • Poisons, carcinogenic substances, chemical substances and compounds that are prohibited by law or regulation or that require specific approvals for use
    • Products recalled by manufacturers or governmental, national, or international agencies
    • Any related tutorials or books with instructions for making hazardous materials or products
    • Other hazardous materials or dangerous goods that pose a significant threat to the safety and security of customers, facilities, or the environment
  • Dangerous toys and games
    • Toys and games (also includes electronic games) that are harmful to children (mentally or physically)
    • Other toys or games that harm the security, order, and safety of others

Hemp-Derived Products (Prohibited)

DescriptionExamples
  • This category includes hemp-derived consumables and topically applied products.
  • Hemp seed oil
  • Hemp body lotions
  • Hemp bird seeds
  • Hemp chips

Human Body Parts and Remains (Prohibited)

DescriptionExamples
  • Human body parts and remains are prohibited from sale on the TikTok Shop platform.
  • Human body parts
  • Human waste or bodily fluids
  • Human remains
  • Sperm, egg cells, fertilized eggs, embryos, surrogacy, or intermediary services (buying and selling sperm, egg cells, fertilized eggs, embryos or surrogacy)

Illegal Drugs and Drug Paraphernalia (Prohibited)

DescriptionExamples
  • This category includes illegal drugs, the chemicals and raw materials needed to manufacture illegal drugs, and paraphernalia for making, preparing or consuming "controlled substances." This also includes products that claim to provide a “legal high”
  • Illegal drugs, chemicals, and raw materials.
    • Narcotics, steroids, and other drugs prohibited by law or regulation
    • Any chemicals, ingredients or raw materials used to manufacture drugs or addictive substances. This includes but is not limited to marijuana, opium and poppy seeds
  • Drug paraphernalia such as products primarily intended for making, preparing or consuming "controlled substances."
    • Bongs, glass pipes or vaporizers designed for smoking or drug use
  • Products that promote or glorify drug use, including those featuring illustrations, symbols, or slang associated with drugs - eg. marijuana leaf

Mystery Boxes (Unsupported)

DescriptionExamples
  • This category includes products that allow customers to receive random products.
  • Surprise boxes
  • Mystery pouches
  • Mystery bundles

Political Products (Unsupported)

DescriptionExamples
  • This category includes products related to politicians, political parties, political figures, campaigns, or elections.
  • Fashion apparel that features political party logos or politicians
  • Flags of political parties

Protected Plants (Prohibited)

DescriptionExamples
  • This category includes products that contain plants protected by local law or regulations. It also includes aquatic resources that are banned from exploitation or contain toxic or hazardous substances that exceed permitted legal limits.

Products that Facilitate Illegal Activity or Dishonest Behaviour (Prohibited)

DescriptionExamples
  • This category includes products that may be used to facilitate illegal activities and dishonest behavior, including devices and equipment that may be used for illicit purposes.
  • Products that may facilitate illegal activities and dishonest behavior:
    • Falsified documents, certificates, official seals, or anti-counterfeiting labels such as identification cards, passports, immigration papers, driving licenses, degrees, certificates and business licenses
    • Instruments that can be used for reimbursement and services that act as agents for customs declarations, checklists, and commodity inspections
    • Unpublished examination answers, surrogate exam-taking services, and ghostwriting services
  • Devices and equipment that may be used for illicit purposes:
    • Electronic surveillance equipment and other similar electronic equipment such as cable TV, descramblers, radar scanners, traffic signal control devices, wiretapping devices and telephone bugging devices
    • Circumvention devices used in modifying, decoding, recording of vital information
    • Telecommunication equipment that has not been registered or authorised by the relevant authorities
    • Satellite signal transceivers and software
    • Wireless network cards with free net functions or claims in the description for free net
    • Devices designed to intentionally block, jam, or interfere with authorized radio communications, such as phones, GPS, radar, and other signals
    • Mobile phone repeaters/boosters or enhancers
    • Odometer modification devices to tamper with recorded mileage on motor vehicles
    • Products that descramble, or gain access to, cable or satellite television services without permission
    • Spy equipment and hidden photographic devices
    • Products used to evade or impair traffic safety
    • Credit card reader terminals and portable magnetic stripe card-readers
    • Lockpicking or locksmithing devices, tools, related books and tutorials. Examples include but are not limited to bump keys, slim jims, devices to make or duplicate keys, devices designed to pick a lock, code-grabbing devices, and key breaking devices
  • Gambling and Lottery
    • Lottery tickets, instant win tickets and scratch cards
    • Slot machines and other gaming machines.
  • Other illegal activities:
    • Illegal possession.
    • Any other product that promotes illegal or dangerous activity, including counterfeit designer goods, cable descramblers, fireworks, or websites that promote hacking or evading law enforcement.

Secondhand Products (Unsupported)

DescriptionExamples
  • This category includes used and/or refurbished products
  • Secondhand and refurbished electronics (except for mobile phones, tablets, and laptops)
  • Secondhand household appliances
  • Secondhand furniture
  • Secondhand books
  • Secondhand sports equipment such as fitness machines, skateboards, bicycles, and golf clubs
  • Secondhand musical instruments
  • Used cosmetics, and other beauty products
  • Secondhand vehicles

Security and Privacy (Prohibited)

DescriptionExamples
  • This includes products that can or may infringe upon an individual’s privacy, such as software or hardware devices designed to extract personal or institutional information.
Materials that contain personal information.
  • Personal information such as mobile phone numbers, e-mail addresses, and other identifying information.
  • Software and products designed to extract personal information such as phishing websites.
  • Identity cards, passports, social security cards, and other documents that can be used as proof of identity certificates.

Select Automotive and Automotive Parts (Unsupported)

DescriptionExamples
Select Automotive and Automotive Parts (Unsupported)
  • This category includes vehicles such as car accessories, motorcycles, and certain automotive parts and accessories.
  • Salvaged vehicle parts
  • Snowmobile parts

Select Media Products (Unsupported)

DescriptionExamples
  • This category includes book categories that are not listed in the "invite-only" category.

Select Pet Supplies (Unsupported)

DescriptionExamples
  • This category includes farm animal health care products as well as medication for dogs and cats
n/a

Services (Unsupported)

DescriptionExamples
  • This category includes any type of job promotion, service, and show tickets.
Services. Offers for the sale of any type of service.
  • Any type of job promotion
  • Travel services
  • Construction services
  • Lawn care
  • Electrician services
  • Plumbing and cleaning services
  • Automotive services
  • Recycling services
  • Fitness guidance
  • Financial services
  • Veterinary or animal-related services
  • Show tickets
  • Shares, securities or other postage

Smoking products (Prohibited)

DescriptionExamples
This category includes all Tobacco products, smoking substance or substitute tobacco products but are not limited to:
  • Products containing or derived from tobacco
  • Smokeless, dissovable, or combustable tobacco products
  • Smoking products not containing tobacco
  • Cigarettes, cigars and dipping tobacco, chewing tobacco, and tobacco pipes
  • Shisha, barak or hookah products and all substances associated with these products
  • E-cigarattes/vapes
  • E-cigarette and vape liquids or substances
  • Any parts or components used in E-cigarettes or vapes

Unsafe Food Products (Prohibited)

DescriptionExamples
  • This category includes food products that make medicinal claims, that contain prohibited substances or substances above legally permitted proportions, that are modified, expired or otherwise hazardous.
  • Any food product intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease in humans or animals
  • Any food product has medicinal claims to interfere with the normal operation of the body's physiological functions (whether permanently or temporarily)
  • Any food product containing medicinal claims that the product can terminate, reduce, postpone, increase or accelerate the operation of physiological functions (for example, pharmaceutical drugs, misbranded dietary supplements)
  • Noxious food items that contain prohibited substances or substances above legally permitted proportions
  • Any adulterated food items
  • Non-pasteurized dairy products
  • Wild mushrooms
  • Any food item that is hazardous to human health
  • Any food item that is prohibited by local laws or regulations

Unlabelled and Repacked Consumer Goods (Prohibited)

DescriptionExamples
  • This category includes products without labels that identify what they are, and consumer goods (such as medicines, supplements, food/beverages, and beauty/personal care products) that have been repacked by the seller.
  • A packet of powder without a clear label, such as "Baby Powder", included on the packet.

Virtual Products (Unsupported)

DescriptionExamples
  • This category includes intangible products like memberships, services, warranties, subscriptions, digital downloads of books, magazines, newspapers, music, videos, and rechargeable cards.
n/a

Weight Management Products (Unsupported)

DescriptionExamples
  • This category includes products that claim to help with weight management, whether in the form of pills, powder, powdered drinks, gummies, jellies or otherwise.
n/a

Other Products (Prohibited)

DescriptionExamples
  • The following products are also prohibited for sale on TikTok Shop
  • Artifacts and antiquities
  • Conflict minerals (natural sources extracted in a conflict zone and sold to perpetuate fighting)
  • Conflict diamonds (diamonds mined in war zones and sold to finance an insurgency)
  • Embargoed, mislabelled, or expired products
  • Products recalled by manufacturers or governmental, national, or international agencies
  • Products and services that involve the following:
    • Government-subsidized housing
    • Illegal marriages
    • Supernatural and mystical topics
    • Black magic or witchcraft
    • Money laundering
    • Pyramid schemes
  • Products that are inappropriate according to local cultures and social conventions
TikTok Shop reserves the right to judge whether or not a listing is appropriate. If we determine that a product is prohibited, potentially illegal, or inappropriate, we may remove it from our platform.

Other Products (Unsupported)

DescriptionExamples
  • The following products are also unsupported on TikTok Shop
  • Live animals, livestock, and pets
  • Lighters (with the exemption of electric lighter)
  • Smoking apparatus, including pipes and rolling papers
  • Reloads/top ups services of e-wallet

What happens if I breach these guidelines?

If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.
Please see our Violation Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for more information. If you think an enforcement action has been taken against you in error, please raise an appeal via the Seller Center. Please read our Seller Appeal Guidelines article for more information.
Please see our TikTok Shop Restricted and Unsupported Products Guidelines and TikTok Shop Prohibited Products Guidelines for more information.
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