Product Attributes & Shipping Information
Product Attributes & Shipping Information
Maintaining accurate Stock Keeping Unit (SKU) information helps you clearly list products with multiple variations by describing their attributes. SKUs help you keep track of products that are available in different sizes, colours, flavours, etc., included in one listing. They appear as variations of the original product that customers can choose based on their preferences. For example, a t-shirt (product) with varying sizes (each different size is an SKU).We may ask you for SKU information on colour, size, pattern, and other key attributes when listed certain types of products.
These can come in the form of certificates, registration numbers or other government-issued documentation and aid in:
- Describing a product's properties or functions
- Providing proof of a product's regulatory compliance
- Informing customers of any potential safety risks related to a product's functionality and use
Product Categories that Require Mandatory Product Attributes
| Product Category | Mandatory Product Attribute Requirements |
| Medical Supplies |
|
| Prenatal Monitoring Devices | |
| Motorcycle Helmets |
|
| Medicines (eg. OTC Medicines) |
|
| Alternative Therapy | |
| Supplements (eg. Food Supplements) |
|
| Gold Decorations |
|
| Silver Decorations | |
| Streaming Media Players |
|
Electronic products that fall under the following categories:
|
|
| Secondhand Mobile Phones and Tablets, Gaming and Consoles |
|
Food and Beverage products that fall under the following categories:
|
|
| Pest and Weed Control products |
|
How Can I Upload Attributes For New Product Listings?
To fill in the Mandatory Product Attributes for a new product listing, you can:- Go to the Seller Center home page and select "Products" > "Manage Products".
- Click "Add new product" and fill in the mandatory attributes included under the "Product Attributes" tab. Mandatory attributes will be labelled as "Mandatory" to differentiate the existing optional attributes.
- Fill in the mandatory attributes fields by:
- Choosing from the available options in the drop-down list; or
- Manually entering the information as free text.
- Click "Publish".
How Can I Upload Product Attributes For Products That Are Already Listed?
To fill in the Product Attributes for products that have been previously listed, you can:- Go to Seller Center home page and select "Products" > "Manage Products".
- Click "Edit".
- Populate the requested product mandatory attributes under the ''Product Attributes'' heading
- Click "Update".
Frequently Asked Questions
How do I assess product condition when listing a secondhand mobile phone or tablet?The purpose of the "Product Condition" requirement is to provide more clarity on the secondhand product's quality and condition for buyers, so they can properly assess if they want to buy it. Please take reference from the Refurbished/Second-hand Product Listing Guidelines for more information.What happens if I breach these guidelines?
If you are found to violate these guidelines, you may have enforcement actions taken against your account. You should note that repeated offenses will result in more significant penalties.Please see our Violation Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for more information. If you think an enforcement action has been taken against you in error, please raise an appeal via the Seller Center. Please read our Seller Appeal Guidelines article for more information.
Please click here to read our TikTok Shop Product Listing Guidelines.