Which types of brand authorisation are accepted within the TikTok Store?
- Trademark ownership
- National exclusive 1st level authorised seller
- 1st level authorised seller
- 2nd level authorised seller
- 3rd level authorised seller
- Proof-of-purchase seller
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Seller Registration Guidelines
Learn more about registration guidelines: eligibility, document requirements, bank account informati…
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Seller Registration Registration process in TikTok Shop is very convenient. You can sign up with you…
TikTok Shop Seller Registration Guidelines
1. Overview 1.1 Introduction These TikTok Shop Seller Registration Guidelines have been drafted wi…
New Shop Adjustment Period
New Shop Adjustment Period All new shops on TikTok Shop start in the Shop Adjustment Period. During…
I've tried all of the methods above but am still unable to l…
If you've followed the troubleshooting steps and your problem still persists, kindly reach out to th…
Why was my brand authorisation application rejected?
All submitted trademark information will be verified against the World Intellectual Property Organis…
What will happen to my existing orders while on "Holiday Mod…
"Holiday Mode" does not apply to existing orders. All existing orders, made prior to Holiday Mode be…
Why am I unable to sell the products of a particular brand?
TikTok Shop is committed to protecting the intellectual property rights of both organisations and in…
How do I change my company name or business license?
Kindly submit a ticket under the topic of Shop Management > Seller Center Function > Seller Profile…