[New!] Correct Way to Set Shipping Fee in TikTok Shop
Want to avoid getting overcharged on shipping?⚠️ Overcharged shipping fees usually happen when:
1️⃣ The weight or dimensions you entered are inaccurate — if the logistics partner measures a higher weight than what you set, you’ll have to pay the difference.
2️⃣ The pick-up address doesn’t match the one in the system — you’ll bear the extra cost.
📏 The system will calculate the shipping fee based on either gross weight or volumetric weight — whichever is higher will be charged.
Example:
If you're selling large but lightweight items like plush toys, pillows, or diapers — you'll likely be charged by volumetric weight.
🔍 Tip: Always enter the correct weight and dimensions after the product is fully packed using a scale and measuring tape!
1️⃣ The weight or dimensions you entered are inaccurate — if the logistics partner measures a higher weight than what you set, you’ll have to pay the difference.
2️⃣ The pick-up address doesn’t match the one in the system — you’ll bear the extra cost.
📏 The system will calculate the shipping fee based on either gross weight or volumetric weight — whichever is higher will be charged.
Example:
- Actual weight: 4.5 kg
- Dimensions: 30 x 20 x 10 cm
- Volumetric weight: (30×20×10) ÷ 5000 = 1 kg
If you're selling large but lightweight items like plush toys, pillows, or diapers — you'll likely be charged by volumetric weight.
🔍 Tip: Always enter the correct weight and dimensions after the product is fully packed using a scale and measuring tape!