How to Complete your Information

This article will teach you how to verify your identity in TikTok Shop so that you can withdraw your commission. You will need to update your account with your Government-mandated ID with your current address to withdraw any Commission from your Creator content.
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How to Complete your Personal Information

Once you've reached cumulative earnings of over $100 USD, you will need to complete your commission account information. For existing creators, please follow the step-by-step guide below.

Step 1: Finding Where to Add your Information

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Step 2: Fill in your Information

Using your Government-Issued ID
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List of Approved Government IDs

CountryCitizenResidents
MYMyKAD
  1. MyPR
  2. Passport + Address Proof
Using your Passport
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Step 2.5 - Unfinished Application
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What if my Personal Information was Rejected?

If your information was not completely processed by the system, you may need to check these two scenarios that might happen:

Scenario 1: Partial Rejection

  • Partial rejection will redirect you to fill in or replace the missing/rejected personal information. Once approved, your account can resume its TikTok Shop E-commerce activities.
  • Users can re-try to fill in again for a maximum of 5 times before full rejection.
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Scenario 2: Full Rejection

  • If your affiliate account is deactivated, you will not be able to use your TikTok Shop account anymore for E-commerce purposes. Meaning, your account will be unable to gain commission from your videos.
    • Your deactivated account will need to initiate manual offline payout through customer support. Your manual withdrawal will also need to be approved and based on a case-by-case basis.
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