Everything You Want to Know: All About Campaign Price and Campaign Quantity

How and where to check the campaign product registration records?

Entry: Seller Center - Promotions - Campaigns - Product campaigns
  • After entering this page, click "Registered Records" on the upper right corner. Here you can check all the registered campaign products.image.pngimage.png

About the event price:

1. What is the campaign price? What are the restrictions on the registered campaign price?

The campaign price is set by the merchant for the registered products in platform campaigns, such as Black Friday Sale, etc. When you are registering, the basic rule is lower than the daily retail price of this product. But the rule may be lower than the self promotion price set by merchants, or the discount has to be within a certain range according to the requirements of the platform campaign.

2. When will the campaign price take effect?

If your product has not been grouped to any livestream sessions by the platform, when the campaign start time arrives, the registered campaign product will start to be sold at the event price, and the campaign price will take effect throughout the whole campaign period.If your products are grouped to some livestream sessions by the platform, when the livestream start time of the campaign arrives, the registered campaign product will start to be sold at the event price. And the campaign price will take effect during the entire livestream period and only within the livestream channel.

3. When will the campaign price expire?

The product is in 'Expired' status in the campaign. Here are the possible reasons:
  1. Sellers delete the product from campaign before it's reviewed;
  2. During the valid period of this campaign, the product has been removed by the platform;
  3. The product is governed by platform so it cannot join in this campaign anymore;
  4. The campaign has ended;

4. How to withdraw the product from the campaign?

Please note: Only when the registered products have not been reviewed by the platform, that is, in the status of 'under review', can the merchant withdraw from the campaign.Entry: Seller Center - Promotions - Campaigns - Product campaigns
  • After entering this page, click "Registered Records" on the upper right corner. Here you can check all the registered campaign products;
  • After finding the product that needs to be withdrawn, click "View Details" on the right side of the product to enter the campaign product management page. Click "Delete" button, and the product will be withdrawn from the campaign.image.pngimage.pngimage.png

5. When can the campaign price be modified?

After the merchant has registered the campaign price, it can no longer be modified. If the merchant wants to modify it, he can withdraw the product from the campaign and re-register at the new campaign price.

6. Campaign price calculation logic:

  1. If the campaign price of a product registered in multiple sub-campaigns is different, when the campaign valid period is superimposed, only the lowest campaign price will take effect.
  2. If the livestream time of the group sessions overlapped, the lowest campaign price will also take effect.
  3. If the product is in the campaign, during the campaign valid period or the grouped livestream session period, the flash deal and discount set by the merchant will not take effect.
  4. If the product is in the campaign, during the campaign valid periodor the grouped livestream session period, the campaign price can be superimposed with the platform subsidy, so the actual selling price = campaign price - subsidy amount. And it can also superimpose platform coupons and free shipping.
  5. If the merchant modifies the original retail price of the product to be lower than the campaign price after registering, even if the changed price is approved by the platform, the lower original retail price will take effect during the campaign dates.
Example:image.png

7. Why are my discounts and Flash Deals not valid while the campaign price is taking effect?

Because the campaign price and the merchant's self promotion tools, including discounts and flash deal, cannot be superimposed to take effect, so if the product is in the campaign and within the campaign dates, the flash deal and discount set by the merchant will not take effect. .

8. Why is the actual selling price of the registered product lower than the campaign price I set during the campaign?

The platform may set direct subsidies during the valid period of the campaign price you signed up for, and the two can be superimposed within the same valid period, so the actual price is lower than the campaign price you set yourself.

About Campaign Quantity:

1. What is Campaign quantity?

Campaign quantity refers to the quantity that will be consumed first at the campaign price that supports your registered campaign product to be sold during the campaign.image.png

2. When is the campaign quantity reserved?

If you set campaign quantity for your campaign product, the original quantity is divided into campaign quantity and unreserved quantity. And the campaign quantity is reserved as soon as it's reported.

3. When does the campaign quantity start to be consumed?

When the campaign starts and the product has been approved, the campaign quantity will be consumed as the campaign price becomes effective.

4. What is the consumption logic of campaign quantity?

The campaign quantity is used to limit the saleable quantity of the campaign price, that is, during the valid period of the campaign price, the quantity of this product is to consume the campaign quantity first. If the campaign quantity is sold out, the original retail price will consume the remaining unreserved quantity.

5. Can I reserve all my quantity as campaign quantity?/Why is there no left quantity for the registered product to be sold before the campaign starts?

The system does not restrict you to do so. But if you set all quantity as campaign quantity, it will always be reserved before the campaign starts. If you do not replenish the unreserved quantity, you will have no quantity to support the product on sale. You need to wait until the campaign start time arrives, and the campaign quantity will support the campaign price to start consumption.

6. At what point does the campaign quantity expire and be released back to the original quantity?

The product is in 'Expired' status in the campaign, and the remaining campaign quantity will be released to the original quantity. Here are the possible reasons:
  1. Sellers delete the product from campaign before it's reviewed;
  2. During the valid period of this campaign, the product has been removed by the platform;
  3. The product is governed by platform so it cannot join in this campaign anymore;
  4. The campaign has ended;

7. Can I increase or reduce my registered campaign quantity? When and where can I do it?

When the registered product is pending review, or during the campaign validity period after the review is passed, the campaign quantity can be edited. But it can only be increased and not reduced.Entry: Seller Center - Promotions - Campaigns - Product campaigns
  • After entering this page, click "Registered Records" on the upper right corner. Here you can check all the registered campaign products;
  • After finding the product to be withdrawn, click "View Details" on the right side of the product to enter the campaign product management interface. Then click "Edit" button to enter the campaign quantity editing page. The Campaign Quantity field in the product list displays the total campaign quantity and remaining campaign quantity. If the remaining campaign quantity is 0, please replenish it in time.
  • You can add campaign quantity to the remaining campaign quantity corresponding to each sku. Please fill in the total value of the added campaign quantity instead of the added value. You can also enter the campaign quantity of all sku in the batch edit box above, and click "Apply to all" to apply to all sku. After editing, click "Update" to submit all the edited campaign quantity, and it will take effect during the campaign valid period after being reviewed by the platform.image.pngimage.pngimage.png