Webinar: Mastering Order Management (Part 1 & 2) (31 Jan 2024)
00:00 - Introduction
03:08 - The new revamped shipping updates
14:14 - How to ship your orders
30:55 - Management cancellation
38:20 - Appendix
In this 2nd part of Mastering Order Management, we'll cover the following topic:
00:00 - Introduction
02:20 - Manage return / refund orders
15:20 - Manage return / refund orders
22:20 - Checking refund amount
28:23 - Appendix
คุณอาจสนใจ
- 1 lesson
Webinar: Mastering Order Management (Part 1 & 2) (31 Jan 202…
Webinar: Mastering Order Management (Part 1 & 2) (31 Jan 2024)
- 8 lessons
1.4 Manage My Orders & Shipping
This course contains guides and recommendations to achieve your first order
- 1 lesson
Shipping Orders done right! (Infographic)
Create a smooth delivery process for enhanced customer satisfaction

Managing Orders with Dispatch/Shipping Issues
This article explains how to manage orders with dispatch and shipping issues, so you can troubleshoo…

Webinar: Mastering Order Management (Part 2) (31 Jan 2024)
In this 2nd part of Mastering Order Management, we'll cover the following topic: 00:00 - Introductio…

What do I do if my order is lost or damaged?
Only Shipped via Platform orders are eligible for reimbursement. You will be reimbursed under the fo…

Managing Orders on Seller Center App
In this article, we will introduce you to the new Orders page on the Seller Center app and how you c…

Calculating Chargeable Weight
In this article, we will provide a beginner's guide on how to calculate chargeable weight for your s…

Order Handling Capacity Tool
This tool is currently in the pilot phase and will be available only to selected sellers starting 13…

What do I do if the logistics status of my order is stuck or…
If the logistics status of your order is stuck or not updated correctly, check the latest logistic i…